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Bilingual Education & English as a New Language

Multilingual Learner (MLL)/English Language Learner (ELL) Program Quality Review and Reflective Protocol Toolkit

Tools and processes that strengthen the school quality review process for Multilingual Learner/English Language Learner programs and services.

Toolkit Documents for Download

Introduction, Overview, and Steps in the Process

Multilingual Learners (MLL)/English Learner (ELL) Program Quality Review Continuum

Appendix A: MLL/ELL Shadowing Protocol

Appendix B: MLL/ELL Classroom Observation Tool

Appendix C: Focus Group or Interview Protocols

Appendix D: Quality Programs and Instruction Document Review Tool


New York State’s goal for MLLs/ELLs drives the program quality review process and corresponding resources:

Our goal is to prepare all Multilingual Learners/ English Language Learners (MLLs/ELLs) for success beginning in prekindergarten to lay the foundation for college and career readiness.

Overview of the Process

Overview of the MLL/ELL Program Quality Review and Reflective Protocol Toolkit in alignment with the Blueprint for MLL/ELL Success and Subpart 154-2 of the Regulations of the Commissioner of Education (CR Part 154-2).

This toolkit is designed to provide teams of leaders in districts, Regional Bilingual Education Resource Networks (RBERNs) and school sites who are charged with assessing the program quality of a school suggested processes and resources as well as an MLL/ELL Program Quality Review Continuum for determining a school’s current level of implementation of school-wide practices that support MLLs/ELLs towards graduation, college, career, and civic readiness. The continuum is in alignment with New York State’s principles, policies and regulations as defined in the following three documents:

To prepare all MLLs/ELLs for success beginning in prekindergarten and lay the foundation for college, career and civic readiness all instruction is anchored in the standards:

The MLL/ELL Program Quality Review Continuum employs the 6 Tenets from the Diagnostic Tool for School and District Effectiveness (DTSDE) to organize what schools need to implement to offer a Quality MLL/ELL Program:

Tenet 1—Systems and Organizations: Effective schools establish schoolwide systems and structures that promote continuous improvement and success for all students.
Tenet 2—School Leadership: Visionary leaders create a school community and culture that leads to success, well-being, and high academic outcomes for all students.
Tenet 3—Curriculum: Effective schools provide students with rigorous, coherent, and relevant curricula that prepares students for success.
Tenet 4—Instruction: Effective teachers engage with students in a manner that promotes mastery and allows students to stretch their knowledge and deepen their understanding.
Tenet 5—Social-Emotional Learning: Effective schools develop a systematic approach to social-emotional learning to ensure that all students can develop social-emotional learning skills necessary for success within and beyond school.
Tenet 6—Parent and Community Engagement: Effective schools develop a systematic approach to Parent and Community Engagement to empower parents to effectively advocate for their child’s learning and for the improvement of the school.

Updated 3/7/19