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Office/Bureau Description: 

New York State Education Department (NYSED) ITS Business Solutions Unit is responsible for leading new IT application solution initiatives and providing application support services to NYSED. Working with NYSED CIO and Executive Management, the Business Solutions Unit aims to solve NYSED business problems, and deliver full range of application services, with an IT application portfolio of over 100 applications

Intern's Supervisor: 

Judy Houbre

The Assignment (Description of Job): 

The intern will be responsible for creating various documents and artifacts for multiple IT application development / solutioning projects the Department is undertaking, that will be used throughout the system development lifecycle for each project. 

All tasks will involve meeting with various program area and ITS representatives, collecting project related information and requirements from program areas and collecting technology requirements from Department IT staff. 

The intern will use these materials to prepare systems analysis and design artifacts, and project documentation. The intern will work closely with IT Portfolio Office manager and various Unit Leads to ensure that appropriate processes are followed on all rotations.

These responsibilities will require the intern to maintain the level of confidentiality required by New York State.

Intern Development Plan : 

The intern will gain experience in the following:

  1. Exposure to real-world business requirements gathering and systems analysis experience that will help to build a foundation for multiple potential career paths for the intern
  2. Improving communication, interaction and leadership skills, by conducting meetings with various stakeholders and teams
  3. Exposure to government services provided by NYS Education Department
  4. Learning how Application Development / ITS Business Solutions help the State Education Department in solving business problems and providing complex application services
  5. Learning about large IT organization’s standards, processes and procedures
  6. Exposure to professional tools, methods, strategies, and best practices related to systems analysis and design
  7. Improve proficiency in analysis and design of multiple systems, and gaining experience in Information Technology field
  8. Planning, scheduling and prioritizing work to meet deadlines
  9. Improving analytical thinking and problem solving, as the Application Development Unit continues to meet complex business needs of NYSED stakeholders
Application Instructions: 

Qualified candidates should email a cover letter, resume, transcript (student copy is acceptable), and completed internship application to (link sends e-mail).  Please include the Assignment Number (PIMS-33) in the subject line of your email to reference this assignment.

Program Area: 
Office of Performance Improvement and Management Services
Program Office: 
Information Technology Services
Mike St. John
Number of Interns Requested: 
Fall 2019