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Support Services Assistant, NS (CSEA-Admin)

The New York State Education Department’s (NYSED) Office of Adult Career and Continuing Education Services – Vocational Rehabilitation (ACCES-VR) is seeking candidates for a Support Services Assistant position in the Manhattan District Office. The incumbent of this position will be responsible for assisting a Vocational Rehabilitation Counselor (VRC).  Duties of this position include, but are not limited to, the following:

  • Assist the VRC by reading materials aloud;
  • Manipulate file folders physically;
  • Learn new computer data systems, as needed;
  • Read information from electronic case files, as needed;
  • Paste information into electronic case files, as instructed;
  • Deliver files and worksheets;
  • Answer telephone calls, take messages, and forward calls as needed;
  • Enter hours in employee’s timesheet, as instructed; and
  • Perform other routine clerical duties, as assigned.
Minimum Qualifications: 

Non-Competitive Appointment: Candidates must have either a high school diploma or a High School Equivalency diploma.

Preferred Qualification: 

Preference may be given to candidates who have experience working in a clerical office setting.
Employees of ACCES-VR who are currently in a Senior Vocational Rehabilitation Counselor position and are interested in transferring to the location indicated on this flyer MUST apply for the position as outlined in the Application section of this flyer.

Conditions of Employment: 

This will be a temporary, hourly appointment. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. This position is contingent upon the continued employment of the Vocational Rehabilitation Counselor to whom assistance is being provided. Regular statewide travel may be required.

All NYSED employees must be vaccinated against COVID-19 or submit to mandatory weekly testing for COVID-19.


Qualified candidates should send a resume and letter of interest by December 8, 2021 to (email submissions are preferred). You must include the Box number (ACS-2593/95800) of the position in the subject line of your email and cover letter to ensure receipt of your application. In order to qualify for the position, when you have current or prior New York State employment, you may be contacted by NYSED Personnel for your social security number to confirm your State employment history.

Grade Level: 
Negotiating Unit: 
Box #: 
Deadline Date: 
Wednesday, December 8, 2021
Email Address: 
Adult Career and Continuing Education Services

Office Information

Office of Human Resources Management
NYS Education Department
89 Washington Avenue, Room 528 EB
Albany, NY 12234
Fax (518) 486-5631

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